1. Please write the shipping address legibly, to process your order without any delays 2. All products have a 12 month shelf life guarantee. 4. If any product out of stock. A refund will be issued to purchaser. Back order or substitutions order will not be sent. 5. To receive a catalog promptly please send a return envelope with postage & your request. 6. Payable:- INDIRA IMPORTS INC 7. $7 Shipping on all eligible orders. We accept stamps You can also order from www.indirainmate.com 3. 30 days return. 30 days return policy for unopened and unused products. Buyer pays for return shipping.